人工システムの人的要因解決のためのフレームワークの提案とその保全作業への適用


英字タイトル:
Proposal of a framework for solving human factors of artificial systems and its application to maintenance work
著者:
長松 隆 Takashi NAGAMATSU 吉川 榮和 Hidekazu YOSHIKAWA 志波 栄也 Shigenari SHIBA 大辻 友雄 Tomoo OTSUJI
発刊日:
公開日:
カテゴリ: 論文
キーワードタグ:

概要

A framework for solving human factors of artificial systems is proposed in this study, where a whole system of machines and the human organization that involves in the operation and management of machines is defined as an "artificial system". Five aspects of human factors in the artificial system are first discussed, and the types of artificial system with respect to the human factors are divided into three levels from a viewpoint of complexity. A framework that can treat artificial systems by unified methodology has been proposed for treating both the complexity level and the different kinds of human factors. As a concrete example of this framework application, a prototype system has been developed for advanced plant maintenance support by using ES-HMD (Eye Sensing Head Mounted Display). This is a remote communication system of cooperative maintenance work between the expert in a remote support center and the maintenance worker at a certain machine in the plant site to conduct a complicated task without committing human error. It was confirmed by laboratory experiment that the expert would instruct the worker so that he or she could perform the task successfully, by observing the worker's eye gazing point and by pointing the right place of action on the transferred display of the worker's eyesight through the ES-HMD.


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